Visual intelligence for the physical world
One agent. Expert support. Solved.
One camera link turns product support into a live workflow—from first look to final outcome.
No app. No hold music. No blind troubleshooting.
How it works
One visual session.
The right outcome.
Vistral sees the situation, understands the product, and carries the work across the finish line.
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01Connect
Open the camera
A link or QR starts a live visual session. Nothing to download.
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02Understand
See what is happening
Vistral reads the device, hears the customer, and grounds every step in your product knowledge.
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03Act
Run the right workflow
Resolve, diagnose, quote, validate a return, or bring in a person—with full context.
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04Sync
Write back the outcome
Every result lands in your CRM, FSM, or ERP as structured, useful data.
One request in
The right action out.
Support should not be a chain of tickets, guesses, and repeat visits. Vistral makes the camera the service channel—and every session makes the next one sharper.
See the full platformOne session, any outcome
- Guide01
- Repair02
- Diagnose03
- Quote04
- Return05
- Escalate06
Get started
See it work
on your product.
Explore the platform, or sign in if you already have a client account.